Once your site is enrolled in our Managed Plugin Updates service your plugins will start updating within that first week you sign up.

We can also toggle your managed updates on or off per plugin – just contact our support team if you wish to exclude any plugins from managed updates.

We’ll update all of the public WordPress repository plugins that have updates available and premium plugins that have their license keys available in WordPress. Before the update process begins, we take a backup of your site and plugin files. Only then are the updates completed. If any issues are found during the live site update process, we’ll revert the suspect plugin or restore back all changes. The site will never be left down or broken!

If there are any errors or issues, our support team start investigating to help you troubleshoot.

The software we use for visual regression testing uses a sophisticated model that has been run millions of times on sites to be trained to detect even the smallest changes before and after updates.

First, we check for any critical errors, if there is a critical error we rollback the changes. Next, we take screenshots of up to twenty pages of your site and do an image comparison to look for changed pixels. If there are changed pixels, we run the data through our machine learning model to see if the pixel changes are substantial enough to roll back the site. In the scenario of a site rollback, our Support Team steps in to troubleshoot.

First, login to your Client Area.

Next, click on Services and then My Services. Your existing Products & Services will be displayed.

Select the current package that you would like to enrol in our Managed Plugin Updates service by clicking on the Product/Service.

Here you can view and manage your existing package. Click on Upgrade/Downgrade Options.

Select either Weekly updates or Daily updates and click Continue.

Enrolling your site in our Managed Plugin Updates service will automatically calculate any amount to pay and generate an invoice.

Once updates are complete, WPhost performs an automated site inspection using artificial intelligence to compare the visual appearance of the site before and after the updates.

If we detect any issues, we’ll revert the site to a pre-update backup and our support team will troubleshoot the issue directly, updating plugins manually if possible. Any errors our team can’t resolve will be shared with you.

You can choose between a weekly or daily plugin update frequency. You can change your preferred scheduling setting on a per-site basis.

We work in the New Zealand time zone and all managed plugin updates will be run outside of business hours.

First, login to your Client Area.

Next, click on Services and then My Services. Your existing Products & Services will be displayed.

Select the current package enrolled in our Managed Plugin Updates service by clicking on the Product/Service.

Here you can view and manage your existing package. Click on Upgrade/Downgrade Options.

Here you can switch between Weekly updates or Daily updates. Select your update frequency and click Continue.

Changing your site’s update frequency will automatically calculate any amount to pay and generate an invoice.

This isn’t your typical plugin update tool. We leverage the power of AI to visually spot even the smallest differences in your site post-update, and if we detect an issue we can quickly roll back to the latest working site version. Then, our support team begins troubleshooting immediately – this effectively means little to no downtime and no broken site layouts.

Tools like ManageWP and auto-updates in WordPress are great for speeding up the process of updating your plugins, however, they still require manual intervention and management by you. With our Managed Plugin Updates service, WPhost’s advanced AI and our WordPress experts combine efforts to ensure updates are timely and smooth!

We work in the New Zealand time zone and all managed plugin updates will be run outside of business hours.

Yes, we can toggle your managed updates on or off per plugin – just contact our support team if you wish to exclude any plugins from managed updates.

We can’t update any premium plugins that are missing an up-to-date license key in the WordPress admin.

We can also toggle your managed updates on or off per plugin – just contact our support team if you wish to exclude any plugins from managed updates.

Yes! If your site contains premium plugins, we simply require that the license for the plugin is current.

Keep in mind, WPhost doesn’t manage license files on your behalf, you are required to keep the license keys up-to-date for any premium plugins installed on your site. Check your plugin’s documentation for more details.

We do not currently offer theme updates.

Theme updates are much more complex, with increased potential for breaking your site’s visual layout. We recommend these updates be performed by your site’s developer or someone who knows your site best. It’s common practice to update themes a few times a year at most, so it’s not as big of a concern as keeping plugins up-to-date.

Yes, WPhost Managed Plugin Updates are compatible with WordPress multisite!

Keep in mind, Managed Plugin Updates works best when plugins are activated network-wide or when all plugins are active on the main site.